Issue:
Samsung was loking to forge a relationship with young adults in the hopes of igniting an allegiance with future consumers of their high-end flat screens and fridges.
They saw MP3 players as their ticket, but faced a formidable challenge in the ubiquitous iPod, which hoarded 80% market share.
Insight:
For all its marvels, the iPod had an Achilles’ Heel: it made music a very solitary experience. For consumers 16–24, music is the universal translator, allowing them to express themselves, connect and celebrate.
“When I blast my music it’s how I let my friends know how I’m feeling.” “It brings us together.”
Solution:
With the help of our culture think tank, the 5 Hives, and a global cultural crawl, our innovation team developed six game-changing platforms and products. The first to launch featured slide-out speakers with dynamic sound and interface.
Samsung is constantly striving to become more consumer-centric.Geppetto was instrumental in enabling us to tap into the world of teens and young adults.”
- Director of Global Innovation, Samsung
Results:
The K5 was one of Samsung’s most successful product launches to date, with trade buy-in that exceeded expectations, and rave reviews from coinsumers and the press alike.
